Payment Policy

This page outlines our policies and practices regarding payments for our services.

1. Payment Methods
   We accept payments through bank transfer, and bKash. All payments must be made in Bangladeshi Taka (BDT) for the local clients.
   For the international clients payment must be made in USD ($) through wire transfer to direct bank account.
   
   
2. Payment Terms
   We require a 50% deposit upfront for all projects. The remaining balance is due upon completion of the project. For ongoing services, we require payment at the beginning of each billing cycle.
   
   
3. Late Payment
   If payment is not received by the due date, we reserve the right to suspend or terminate services until payment is received. Late payments may also incur a late fee of 2% per month.
   
   
4. Refund Policy
   We strive to provide high-quality services to our clients. If you are not satisfied with our services, please contact us within 7 days of the completion of the project. We will work with you to resolve any issues or concerns. Refunds will be considered on a case-by-case basis.
   
   
5. Cancellation Policy
   If you wish to cancel a project or service, please notify us as soon as possible. A cancellation fee may apply depending on the progress of the project or service.
   
   
6. Taxes
   All prices listed on our website and proposals are exclusive of any taxes or duties. And 5% applicable taxes or duties will be added to the total amount due.
   Please follow the mentioned referrences below to know about VAT on IT/Digital Services.
    
7. Payment Security
   We take the security of your payment information seriously and use industry-standard security measures to protect your personal and financial information. We do not store any credit card information on our servers.

If you have any questions or concerns regarding our Payment Policy, please contact at  [email protected].